FAQs

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Our standard turnaround for in-house calibration services performed at UniCal’s accredited lab is approximately 4 working days from equipment drop-off to collection. Express next-day calibration service is also available at an additional charge.

Simply inquire through our website contact form, email, or call us directly. Our team works around your operational schedule, providing flexible on-site calibration appointments with minimal disruption to your daily business.

Yes. Equipment must be in proper working condition prior to calibration. UniCal does not offer equipment repairs. Sending faulty or improperly functioning equipment may lead to additional downtime and higher overall costs.

You will receive a detailed calibration report, including precise measurements and clearly documented results—“as found” and “as left” conditions—whenever applicable. These reports adhere strictly to SAC-SINGLAS accreditation and international ISO/IEC 17025 standards, ensuring full compliance and traceability.

In-house calibration: Reports are ready upon equipment collection or delivery. On-site calibration: Reports are issued within 1 week of completing calibration at your facility.

Absolutely. UniCal’s calibration reports are accredited by SAC-SINGLAS and internationally recognized, making regulatory compliance seamless during audits.

You’ll experience a transparent and professional service. UniCal technicians calibrate your equipment meticulously, providing thorough documentation. Photographic documentation of the calibration process is available upon request, ensuring complete transparency.

Accuracy after calibration may vary between different equipment models. Calibration by UniCal provides clear, precise data that gives you confidence in your measurements and enables informed operational decisions.

Yes. Regular calibration prevents costly inaccuracies, product spoilage, compliance issues, and audit failures—ultimately protecting your bottom line. Good calibration practices also enhance your business reputation, demonstrating professionalism and reliability to customers and stakeholders.

The industry standard is annual calibration, but every business may have different needs. Critical instruments or specialized processes may require more frequent calibration as defined by your internal SOPs or regulatory guidelines. UniCal can provide tailored advice for your specific situation.